Privacy Policy

Updated at: 25 September 2025

1. Introduction

Ekaav.com ("Ekaav", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Platform.

2. Information We Collect

• Account Information: Name, email, company details, and payment information.
• User-Generated Content: Event data, uploaded files, and other content submitted by users.
• Usage Data: IP address, browser type, interactions with the Platform, and referral sources.
• Cookies & Tracking: We use cookies, pixels, and analytics tools to improve our services and user experience.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To process payments via Paddle.
• To analyze usage trends and enhance Platform functionality.
• To enforce terms, prevent fraud, and comply with legal requirements.
• To communicate updates, offers, and important notices (you may opt out at any time).

4. Data Sharing & Third-Party Services

• We do not sell user data.
• We may share data with trusted service providers (e.g., Paddle for payments, analytics tools, hosting services).
• Legal authorities may be granted access if required by law.

5. Cookies & Tracking Technologies

• We use cookies, pixels, and analytics tools to enhance user experience and measure Platform usage.
• Users can manage or disable cookies through their browser settings.

6. Data Security

• We implement industry-standard security measures to protect your data.
• No system is completely secure; users assume the risk of data storage on the Platform.

7. Data Retention

• We retain user data as long as necessary to provide services and comply with legal obligations.
• Users may request deletion of their data, subject to retention requirements for legal or operational purposes.

8. Your Rights & Choices

• Users can update or delete their account information at any time.
• Opt-out options are available for marketing emails.
• Requests for data access, correction, or deletion can be submitted via support@ekaav.com.

9. Children's Privacy

Ekaav is intended for businesses and professional users. We do not knowingly collect personal data from individuals under the age of 18.

10. International Users

If you access Ekaav outside India, you agree to the transfer and processing of your data in India in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy at any time. Continued use of Ekaav after changes constitutes acceptance of the updated policy.