Terms Of Service
From everyone at Ekaav, thank you for using our product!
We’ve built Ekaav to help SMBs increase visibility and interest for their upcoming B2B events. By using Ekaav, you’re joining a growing community of users who believe in the power of outreach for b2b events.
Because we don’t personally know every Ekaav user, we’ve put in place the following Terms of Service to outline your rights and responsibilities while using our platform.
1. Who We Are
When we say “Company,” “we,” “our,” or “us,” we’re referring to Ekaav, (a product of) Prowd Creative Technologies.
When we say “Services,” we mean the Ekaav platform available at https://ekaav.com, including all related applications, software, content, and other functionality provided by us — whether accessed via web, desktop, or mobile.
When we say “you” or “your,” we’re referring to the people or organizations that own an account with Ekaav.
2. Acceptance of Terms
By using Ekaav, you agree to these Terms. If you’re using Ekaav on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.
We may update these Terms from time to time. When we make significant changes, we’ll update the “Last Updated” date at the top of this page and notify account holders as appropriate. Continued use of the Services after changes means you accept the updated Terms.
3. Account Terms
- You are responsible for maintaining the security of your account and password.
- You must be a human. Accounts created by bots or automated methods are not allowed.
- You are responsible for all content and activity under your account.
- You must use Ekaav only for lawful purposes and in line with our Use Policy (coming soon).
- You must not interfere with or disrupt the service or servers.
4. Payments, Plans, and Refunds
- Free Plans: No credit card required, and we don’t sell your data.
- Free Trials: After the trial, payment is required to continue access.
- Billing: Upgrades take effect immediately; downgrades apply from next billing cycle.
- Refunds: Handled per our Fair Refund Policy (coming soon).
- Taxes: Fees exclude applicable taxes, which we may collect if required.
5. Cancellation and Termination
- You can cancel from your settings at any time.
- Data becomes inaccessible upon cancellation and is deleted within 60 days.
- We may suspend or terminate your account for violations of these Terms.
- Abusive behavior toward our team results in immediate termination.
6. Modifications to the Service or Pricing
- Free Plans: No credit card required, and we don’t sell your data.
- Free Trials: After the trial, payment is required to continue access.
- Billing: Upgrades take effect immediately; downgrades apply from next billing cycle.
- Refunds: Handled per our Fair Refund Policy (coming soon).
- Taxes: Fees exclude applicable taxes, which we may collect if required.
5. Cancellation and Termination
- You can cancel from your settings at any time.
- Data becomes inaccessible upon cancellation and is deleted within 60 days.
- We may suspend or terminate your account for violations of these Terms.
- Abusive behavior toward our team results in immediate termination.
6. Modifications to the Service or Pricing
We may update, modify, or discontinue features at any time. If pricing changes apply to your account, we will notify you at least 30 days in advance.
7. Uptime, Security, and Privacy
- The Service is provided “as is.” We aim for high reliability but cannot guarantee it.
- Excessive usage may result in temporary suspension to protect performance.
- We take data security seriously. See our Security Overview (coming soon).
- By using Ekaav, you agree to our Privacy Policy.
We access your data only to:
- Help you with support (with your permission).
- Fix bugs or technical issues.
- Investigate security or abuse incidents.
- Comply with legal obligations.
We use trusted third-party providers. See our List of Subprocessors (coming soon).
8. Copyright and Content Ownership
- You retain ownership of all content you create and submit.
- You grant us limited rights to store and process your content to provide the Service.
- You must not upload content that violates laws or others’ rights.
- We may disable or remove content if necessary to comply with law or policy.
9. Data Protection and Compliance
If you’re subject to the GDPR, UK GDPR, or similar laws, our Data Processing Addendum (coming soon) applies.
We act as a “data processor” and only use your data to deliver the Service.
10. Governing Law and Disputes
These Terms are governed by the laws of India. Disputes will be resolved in the courts of Bengaluru, Karnataka, India.
11. Contact
If you have questions or need help, contact us at [email protected].